Comments on: Pearl Liang Chinese Restaurant Review – Paddington

By: Annonymous

Annonymous — Wed, 12 Jan 2011 10:23:05 +0000

I’ve worked in the restaurant business for a while and I found it very hard to keep my temper. I concluded that working with a lot of people is not for me. I’m impressed despite the unpleasant case you still admit the positive features of the restaurant. I respect your review cause when something like this happen there should be a feedback from the customers.

By: The London Insider

The London Insider — Mon, 11 Jan 2010 23:30:21 +0000

Thank you for your comment! I do admire the manager’s cool and professional manner all throughout, we at the table were half expecting him to lose his cool at some point. I think if I ever run a restaurant I would be able to not worry with a manager that is able to handle all situations. Having said that though, I did see the T&C on the website, but because it was 2 hours before we wanted to dine I thought I would call and ask if I could get the same discount even for a phone booking. I was told yes, and I remember asking twice to make sure, so I thought that it was the end of that. Anyways, I have not been back since to Pearl Liang, but given its good food – probably sometime eventually.

By: lee

lee — Mon, 11 Jan 2010 02:39:43 +0000

I am a restaurateur, following your comment I search through Pearl liang on line booking site, it did clearly say that customer need to book through the link in order to get this offer. Nowadays not a lot but there are managers can keep their cool to answer your request. On the other hand the service charge and discount is totally different issue. its make me felt you want to force something out of it. Also I am sure the manager can overright their system. Overall plad to hear that you are happy with the food.